1. Our 14-Day Money-Back Guarantee
We take immense pride in the quality and safety of Cachesweep for macOS. If you purchase Cachesweep Pro and find that it does not work as advertised on your Mac, or you are unsatisfied with your purchase for any reason, we offer a full refund within 14 days of purchase.
2. How to Request a Refund
Requesting a refund is simple and hassle-free:
- Send an email to office.digitaldreamworks@gmail.com with the subject line
"Refund Request — Cachesweep". - Include your order receipt number, purchase email address, and license key.
- (Optional) Let us know why it didn't meet your expectations so we can improve the app for other developers.
3. Processing Time
Once we receive your refund request, our team will process it within 24 to 48 business hours. Depending on your bank and payment platform (Gumroad, Lemon Squeezy, or Razorpay), funds typically appear back on your original payment method within 5–7 business days. Upon refund approval, the associated license key will be automatically deactivated.
4. Free Tier & Evaluation Before Purchase
To ensure Cachesweep meets your expectations before buying, Cachesweep offers a generous free evaluation tier (cleaning up to 3 GB of caches free of charge) with full scan previews. We encourage you to download and test the app before upgrading to Pro.
5. Contact Support
If you have any billing or refund questions, we are here to help:
- Email: office.digitaldreamworks@gmail.com
- Phone / WhatsApp: +91 98630 74685
- Website: https://digitaldreamworks.co.in